Shipping Information

Shipping Policy:

At TAKE3 Electric Pty Ltd, we understand the importance of timely and reliable shipping for our customers. Please review the following shipping policy to understand our shipping procedures and expectations.

1. Processing Time:

Orders placed on our website are typically processed within 1-2 business days, excluding weekends and public holidays. Once your order has been processed, you will receive a confirmation email with tracking information.

2. Shipping Methods:

We offer standard shipping for all orders within Australia. Depending on your location and the size of your order, shipping times may vary. Please refer to the estimated delivery times provided during the checkout process for more information.

3. Shipping Charges:

Shipping charges are calculated based on the weight and dimensions of your order, as well as your shipping address. The shipping cost will be displayed during the checkout process before you complete your purchase.

4. Shipping Restrictions:

At this time, we only ship orders within Australia. We do not offer international shipping options.

5. Delivery Time:

Standard delivery times within Australia typically range from 2-7 business days, depending on your location. Remote or rural areas may experience longer delivery times.

6. Order Tracking:

Once your order has been shipped, you will receive a tracking number via email, allowing you to track the status of your delivery online. Please note that tracking information may take up to 24 hours to become available after your order has been shipped.

7. Delivery Issues:

If you encounter any issues with the delivery of your order, such as delays or missing items, please contact our customer service team at [insert contact details] for assistance. We will work with our shipping partners to resolve any issues in a timely manner.

8. Delivery Confirmation:

Upon delivery of your order, please ensure that someone is available to receive the package and inspect it for any visible damage. If you notice any damage to the packaging or contents, please contact us immediately to report the issue.

9. Change of Address:

If you need to change the shipping address for an order that has already been placed, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if the order has already been shipped.

10. Contact Us:

If you have any questions or concerns about our shipping policy, please feel free to contact us at info@take3charging.au - Our customer service team will be happy to assist you.

This shipping policy is effective from March 1st 2024 and may be subject to change without prior notice. Thank you for choosing TAKE3 Electric Pty Ltd for your EV Charging Solutions.